House of Dipsa

Return & Refund Policy

At House of Dipsa, we carefully inspect every piece before dispatch to ensure it reaches you in perfect condition.

Returns

Due to hygiene reasons and the delicate nature of fashion jewelry, we do not accept returns for:

* Change of mind
* Personal preferences
* Incorrect product selection by the customer

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with:

* Order Number
* Photos of the product
* Photos of the packaging

Upon verification, we will offer:

* Replacement of the item (subject to availability), or
* Refund to the original payment method

Refund Processing

Approved refunds will be processed within 7–10 business days.

Exchange Policy

Exchanges may be considered only in cases where the product received is damaged, defective, or incorrect.

Non-Eligible Cases

Refunds or exchanges will not be provided for:

* Normal wear and tear
* Improper handling or storage
* Minor variations in color or finish
* Requests made after the reporting period

For assistance, please contact us at house.of.dipsa@gmail.com or +91 7021245927.

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